Return/Exchange Policy

• Items must be returned to us within 14 days from the date we issue your RA#. For items received after this time period, we reserve the right to deny the return.
• Items must be received in new, unworn, unaltered and unwashed condition.
• Items must have all tags attached and be received in their original packaging.
• Footwear must include the original shoe box in its original condition, without postal labels. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
• Pierced products (such as earrings), hosiery, swimwear, underwear and cosmetic products cannot be returned for hygiene reasons.
• Exchanges may only be made for a different size of the original purchased product, or at the discretion of the Bannerman's customer service team. If the size you requested is not in stock, you may choose to return the item.
• Sale items may not be returned.

Questions?

For any questions or concerns regarding the return/exchange process, please email customer service at shop@north42.com or call us at 1877-252-0668.

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